Know which customers are about to leave.
Usage analytics tell you what customers do. ClientTell tells you what they feel — and flags the accounts cooling off before they churn.
- Churn detection across your book, ranked by revenue at risk
- Feature requests aggregated into a real product roadmap input
- Health scores for every account, from trial to enterprise
- Sentiment trends per plan, cohort and onboarding stage
9
accounts at risk
$7,850
MRR at risk
41
feature requests
84
ClientTell Score
Churn is rarely sudden. It is usually a paper trail.
Declining sentiment, mounting complaints, silence on feature requests — customers telegraph their exit weeks in advance. ClientTell reads every survey response, review and conversation so the warning signs land on your dashboard, not in your churn report.
From reactive to proactive account management
When an account health score drops below your threshold, ClientTell opens an alert with the reasons and the recommended action: a call with a specific customer, a fix for a specific complaint, an SLA for a specific segment.
Build the roadmap your customers are actually asking for
Every feature request across every survey is tagged, deduplicated and ranked by demand and account value. Your next release is the one that protects the most revenue.