For Professional Services
Client satisfaction, measured the way clients feel it.
Consultants, coaches and service firms run on relationships. ClientTell turns after-engagement feedback into retention and referrals.
- Post-engagement CSAT and NPS without the spreadsheet chore
- Risk flags on accounts where sentiment is cooling
- Referral-ready praise captured at the moment it happens
- Evidence for renewals, proposals and case studies
Customer healthDEMO
Engagement health88
Referral sentiment93
Response experience61
93
average NPS
6
at-risk engagements
27
testimonial candidates
2
recurring friction themes
Every engagement should end with learning
A structured after-engagement survey catches what went well and what nearly went wrong — while the client still remembers and still cares. ClientTell makes the follow-up automatic and the analysis instant.
Referrals come from moments, not memories
The best time to ask for a referral or testimonial is right after a client says something great. ClientTell detects the praise and hands you the ready-to-send request.
Proof for renewals and proposals
A quarterly Client Intelligence Report gives every engagement a score, a trend and a set of actions — the kind of evidence that makes renewals feel obvious.